Hot Tub And Spa Parts' policy is to provide you with prompt and accurate shipping of your products. The delivery time given is an estimate. Many factors play a role in shipping and even our best planning can sometimes fall short. The shipping times provided by Hot Tub And Spa Parts Warehouse is an estimate of how long it will take for the order to be processed and shipped from the various manufacturers warehouses to you. These shipping times are not a guarantee. If you must have your order by a certain date, we recommend that you email us at Support@hottubandspaparts.com with our customer service representatives to arrange expedited shipping. Products generally ship with two to three business days of the order being placed. Products are subject to prior sale and availability and processing and shipping times estimated and are not guaranteed. Occasionally, items shown to be in stock or available get pre-sold. If this happens, Hot Tub And Spa Parts will send you an e-mail and you will have the option of backordering the product, canceling your order for a full refund or choosing another item that is in stock. Hot Tub And Spa Parts is not liable for costs associated with shipment delays.